Terms

We ship gods to Europe, if you live in Europe and your country is not listed, just contact us and we will add it.

NOTE: The CNC kits includes wiring of high current between the power supply and the electronics. This must be done by someone experienced. High current is dangerous. We do not take responsibilities for faulty wiring or injuries. The wiring from the electronics to motors and switches are low current and harmless.

payment options

You can pay by bank transfer or credit card. For complete machines, we ask you to use Bank payment due to high commission costs if possible.
We use Paypal as payment options. Paypal is one of the most used payment systems that offer you a wide variety of payment options.

Delivery times

Delivery usually takes place every day after ordering and usually takes 3-7 days.
We have the most in stock but in some cases we may run out of stock. We will notify you if we have not updated the stock balance.

Delivery
Delivery prices vary depending on product.
For home delivery, you will be contacted by the freight for a timing of your delivery. Therefore, always register the phone number you want to be contacted on. If you do not have a contact with you, you will be sent an aviation with the shipment and you can book a new time for your delivery. Delivery is free for admission, Schenker or DHL is not responsible for lifting or transporting stairs. Deliveries to islands or other hard-to-reach places are performed by the customer himself, delivery is done to the designated address of the designated address. Reservations are made for shipments outside the delivery company standard and shipping terms, delivery delays caused by the supplier’s inability to deliver the ordered goods as well as disclaimer from all compensation to the customer at the above-mentioned events.

NOTE! We do not ship goods to islands that do not have road connections. We will charge customers afterwards if we are for invoice for ferry or the like.

Transportation
Rawcnc Sweden AB is responsible for ensuring that the goods arrive at the customer’s designated location in perfect condition. Upon return, the customer is fully responsible for the goods arriving to Rawcnc Sweden AB in perfect condition. In case of damaged goods, the pick-up point or the shipper must be notified immediately at the time of pick-up. Later declaration of damaged goods is not received. In case of unpaid deliveries, double transport charges and 30EUR in administration fees.

Warranty
We have one-year Warranty on our machines and electronics. Electronic Warranty only apply it he electronics breaks without any manipulations from the user. As soon as you alter or change the electronics the Warranty is not valid. Please have this in mind when you purchase DIY kits.
Whatever happens we are not able to physically come to repair any machine or product. We will solve any issues by sending new parts and it’s up to you to mount the new parts with the help of our instructions.
________________________________________

Return Policy

Note that software license can not be recalled, so there is no open purchase of software such as mach3 and the like.

The distance contract law gives you as a private customer the right to return your gods within 14 days and for no special reason. Rawcnc Sweden AB always applies the distance contract law. The customer have to pay for the return freight. You can only return gods in unmounted unused and undamaged condition. Packaging is included in the reservation. Right of withdrawal 14 days do not apply to companies. Right of withdrawal does not apply to specially manufactured products or cut products, please contact us before ordering to confirm if your product is specially manufactured or not. Refunds will not be paid for the shipping charge when using the right of withdrawal. Please note the following in case of cancellation: – To notify and return the item or the essential part to Rawcnc Sweden AB within 14 days of receipt, that the item is in original condition, ie. undisturbed, not demolished or marked, – to return the item to its unmatched carton with the associated inner packaging, – to send a complete product. Missing parts upon return are charged customer Rawcnc Sweden AB net prices as well as any additional costs such as shipping etc. for these.

Always contact us before returning.

Our address is
Rawcnc Sweden AB
Förrådsgatan 7
64230 Malmköping, Sweden

Tel: 0730244945

Mark the product clearly with your name, order number, address, phone number and an account number before sending a return to us. Only direct delivery to the above address is accepted on return. “Download package” sent to a delivery

 

Translate »